Percy Norman Swim Club (PNSC) is seeking a Full Time Swim Club Program Manager & Head Coach

Percy Norman Swim Club based in Hillcrest Aquatic Centre at Hillcrest Centre in Vancouver, is seeking a Full Time Swim Club Program Manager & Head Coach starting September 5th, 2017. PNSC, in its 31st year of operation, is one of the most popular clubs in B.C. and Canada for non-competitive, summer and winter competitive swimmers. Our membership consists of approximately 200 swimmers ranging from young learn to swim swimmers to university swimmers. We train out of a 25 & 50m pool in Vancouver at Hillcrest Aquatic Centre. During Hillcrest’s annual pool maintenance closure April, we train out of a 25m pool at the Jewish Community Centre and Kerrisdale Community Centre. Percy Norman Swim Club is a registered not-for-profit organization.

PNSC is seeking a highly organized individual, experienced with program planning who has excellent communication and technical swimming skills to join our team. He/she will provide leadership and resources to promote long-term athlete development and participation. The four key areas of the Program Manager’s responsibilities are: Swimmer Development, Human Resource Management, Promotion of the Club and Administrative Operation.

  1. Swimmer Development: Fosters individual excellence through the implementation of goal setting and positive motivational strategies.
  2. Human Resource Management: Attracts, develops and supervises coaching staff, exercises leadership, and encourages a productive and dynamic coaching team.
  3. Promotion of the Swim Club – Promotes activities that enhance the image of Percy Norman Swim Club through involvement in community organizations and organize mini-meets with other swim clubs.
  4. Administration of the Swim Club: Working under the direction of the PNSC Volunteer Board, ensures effective, efficient club operation within a set budget, and ensures that administrative functions are carried out effectively and professionally.
  • Develops appropriate swim training programs for all group levels.
  • Works with coaches to develop swim workouts, drills, clinics, and dryland activation routine.
  • Monitors and mentors athlete development.
  • Organizes and supervises participation of swimmers in swim events.
  • Manages all coaching personnel, including training, evaluation, mentoring, and resolution of personnel conflicts.
  • Maintains coaching staff schedules and ensures coverage for all practices and swim events.
  • Organizes professional development events for coaches and junior leaders.
  • Ensures compliance with coaching certification requirements like criminal record checks, first aid, etc.
  • Assists the Board in recruiting new coaches; Recommends junior leaders to be promoted to assistant coaching positions and assistant coaches to be promoted to coaching positions.
  • Provides support to the Board and attends meetings as required.
  • Reviews and approves staff time sheets and expense reports before submitting to the Treasurer.
  • Ensures club operates within the annual budget as approved by the Board.
  • Responds to registration queries and assesses swimmers prior to initial registration.
  • Liaises between swimmers, parents, coaches, and the Board.
  • Communicates effectively and regularly with PNSC members on all issues or changes being implemented by the club.
  • Organizes pool rentals for all practice sessions and swim events.
  • Adds or modifies practice schedules to meet membership’s needs as it fluctuates in size.
  • Leadership experience with demonstrated success in developing people/teams; working collaboratively and building an engaging environment for staff.
  • At least 3 years of swim coaching experience, ideally in a year-round swim club.
  • Interested in coaching as a full-time career.
  • Proven success in managing and coordinating the needs of diverse stakeholder groups including staff, parents, swimmers, and other agency partners.
  • Be organized and self- motivated.
  • Strong written and verbal communication skills.
  • Must have NCCP Level 1 certification or higher
  • Knowledge of non-profit sector and gaming grant application is an asset.
  • Must be able to pass a criminal record check.

The successful candidate will have the opportunity to work with several groups within PNSC, which makes your contribution very important. The normal work schedule for this position will be 30 hours per week. Work schedule is flexible and will require some weekend and early morning shifts. A self-empowered approach will be incorporated when joining our staff. All application will be held in strictest of confidence. Applicants must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role. We thank all applicants for their interest, however, only those that are selected for an interview will be contacted.

Interested applicants should email resume outlining experience and qualifications to Yan Huynh ( with "PNSC Program Manager / Head Coach" in the subject line before August 20th, 2017.

Is now open to current Spring 2017 Swimmers only!

At this time, only current swimmers (registered in Spring 2017) are able to register. If spots remain, we will open it up to new members who will be swimming with the club this summer and then to the general public. We had great success piloting our online registration for the summer session and will continue to use the same system for fall registration. In addition to introducing the new online registration system, there are a few other changes that you should know about:

  • Swim Groups – We are restructuring our swim groups with clear goals and requirements for each group. To avoid confusing references to the old swim groups, the new groups will be called Blue, Red, Grey, and Yellow; similar to ribbon colours used for sport events. You will receive an email shortly advising you of your child’s new swim group starting in September.
    Please click here for more information about the new swim groups.
  • Swim Terms – We are breaking up the Fall/Winter/Spring season into 2 swim terms.
    • Term One will run from September – January.
    • Term Two will run from February – June.
    • You have the option to register for both terms together (lock in your practice schedule for the whole year) or for just Term One.
    • If you choose to register for Term 1 and Term 2 together, the fees for Term 1 will be charged immediately and the fees for Term 2 will automatically be charged to your credit card 5 months later (~ mid November).
  • Volunteer Hours – We have reduced the number of volunteer hours required per family. Each family must volunteer at least 3.5 hours per term or have their volunteer deposit cheque cashed at the end of the season
  • Fundraising Gift Cards – More retailer choices available in addition to Safeway. You now have the option to purchase Boston Pizza, White Spot, Starbucks, Chapters/Indigo, Choices, and Safeway gift cards for your fundraising commitment.

  • The registration fee per swimmer is $225 each term or $450 for both terms.
  • you register for both Term 1 and Term 2, $100 discount is available to swimmers attending Grade 11 and higher in September 2017; $100 discount is also available for the 3rd registered swimmer from the same family.
  • Fees will not be prorated for latecomers or for swimmers who swim a partial term. Please see withdrawal policy below for more details.

  • In order to qualify for the Community Gaming Grant, the club needs to raise at least 25% of the grant total through fundraising activities.
  • The fundraising commitment, in the form of purchasing select retailer gift cards, is $250/family/term.
    • If you are registering for two terms, you must purchase a minimum of $500 select gift cards.
    • If you are only registering for Term One, you must purchase a minimum of $250 select gift cards
  • Gift cards will be charged to your PayPal account immediately during registration.

  • Each family must bring a volunteer deposit cheque when they pick up their fundraising gift cards.
    • If you are registering for two terms, the volunteer deposit is $140.
      Note: Volunteer cheques should be payable to "Percy Norman Swim Club" and dated for July 1, 2018.
    • If you are registering for one term, the volunteer deposit is $70.
      Note: Volunteer cheques should be payable to "Percy Norman Swim Club" and dated for July 1, 2018.
  • Families that do not complete their 3.5 volunteer hours per term will have their volunteer deposit cheque cashed at the end of the season.

  • All payments are non-refundable with the following exceptions:
    • If withdrawal notice is received prior to the start of the season / term, registration fee will be refunded less a $25 administration fee.
    • If withdrawal notice is received within the first two weeks of the season / term starting, registration fee will be refunded less a $50 administration fee.
    • No refund will be provided if withdrawal notice is received more than 14 days after the start of the season / term.
    • Note:
  • Gift cards are not refundable even if you have not picked them up yet.
  • Please send an email to if you wish to withdraw from the program.

  • Your registration fee allows you to select up to 2 practice sessions a week.
  • Practices on statutory holidays are cancelled.
  • Practices may also be cancelled when they conflict with another PNSC event like the Christmas Party, Time Trials, etc.
  • Missed or cancelled practices cannot and will not be made up.
  • Fees are not prorated for missed or cancelled practices.
  • Hillcrest Pool is closed for maintenance in April each year. The club makes every effort to find another facility and secure enough pool time during this time. There is no guarantee swimmers will be able to practice twice a week during this time.
  • Please click here to see the latest Fall Practice Schedule.

Other important information you need to know prior to registration.
Click here
to register (only valid when registration is open)

For more information about registration, please email Camila Tang at

Please note that parent volunteer sheets were due July 1st, 2017. Please scan and email your completed volunteer sheets to our Volunteer Coordinator, Susan Poon at

Please note that we do not give back a prorated cheque for partial completion of volunteer hours. If you did not complete the required number of volunteer hours, your volunteer deposit cheque will be cashed at the end of the season. Please visit our website for more information about our club volunteer policy.

As in the past, families are able to top up their volunteer hours with the purchase of retailer gift cards. The list of gift cards available for purchase are Boston Pizza, White Spot, Starbucks, Choices, Safeway, and Chapters/Indigo. Please email for more information.

The May 6th and 13th Time Trial results have been posted to the Time Trials page.

Photo Recap Sunday, December 4th, 2016

Another special thank you to Firmin Ng and Sunny Cai for the time and effort in preparing the party photos.

Click here to view in a new window.

Photo Recap November 19th

A special thank you to Firmin for the time and effort in preparing the Time Trials photos.

Click here to view in a new window.

Parents should note that in order for swimmers to access the pool during their practices, they must present valid and current ID cards.

All PNSC swimmers must update their ID cards by seeing the front desk. Please bring your current PNSC card with you so that the staff can update.

New swimmers (especially young children) who do not have ID cards are asked to come to the front desk with their parents. Please provide information such as the swimmer's full name, home address, telephone and birthday; and you should receive your ID card within 10 minutes.

Swimmers must follow all pool regulations, such as:

  • Swimmers using their ID card may not swim outside their normal practice time
  • Parents must pay if they wish to swim at the pool. Any breach of this rule may result in the cancellation of their children's membership

Also, please note the following:

  • The club does not assume any responsibility for lost items; therefore swimmers should not bring valuable items to practices.
  • Parents are expected to wait until their children are in the water before leaving.
  • The club does not assume any responsibility for a swimmer's safety or security before and after practices.

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Important information to our members is sent via e-mail on a regular basis. We ask all PNSC parents to register to get on the e-mail list. To register, send an e-mail in the following format:

  • To:

  • Subject: Relationship to club, Last name, Swimmers first name, Optional additional names of children


  • Subject: Swimmer, Jones, Mark, Cindy

  • Subject: Coach, Bowman, Alex

  • Subject: Executive, McNiel, Jim

No text is required in the body of the e-mail. Send one e-mail from each address you want to receive club e-mail at.

Copyright © 2017 Percy Norman Swim Club. All Rights Reserved.
Last Updated: August 12, 2017